In some cases, your state issuing authority might require additional information. Accessibility features include Voice Control, Switch Control, or AssistiveTouch. If you use an accessibility feature, instead of having Face ID or Touch ID turned on, you can use your passcode to set up and then use your license or ID. This authentication associates your license or ID with your face or fingerprint to help make sure that only you can use your license or ID. When you're ready to send your information to your state issuing authority, authenticate with Face ID or Touch ID. If you can't complete a movement, just tap Try a Different Movement.Hold each movement until your iPhone vibrates.Hold your iPhone as steady as possible.Take off any sunglasses, masks, hats, or other accessories.Make sure that you're in a well-lit area with even lighting.Stand in front of a plain background, like a wall with neutral paint.For example, you might be asked to smile or turn your head to the right. Please confirm that my record will be made available by the 8 June abolition date.To prove that you're really you, you're prompted to complete a series of head or facial movements. This is of no use to me - I walk into a hire car company when abroad so cannot have my details faxed over in advance (and in any event, facsimile is not a secure method of transmission).Įvery answer I get from the DVLA is different and the response that I cannot go online is no use to me and unfair that I should be penalised and charged for something other people get for free. This can only be faxed or posted abroad.' There’s a fee of £5.00 by credit/debit card (we accept Visa and MasterCard) to cover the cost of issuing a certificate. You should make enquiries with the car hire company abroad to ensure that faxed/posted confirmation of your driving details is acceptable to them. Alternatively, if you need proof of your entitlement to drive, please call us and we’ll issue you with a certificate of entitlement. We can however, provide you with limited information over the phone.

'Unfortunately not all records are accessible via this service. I e-mailed the DVLA providing all my details and was told this: I called the DVLA and was told there was nothing wrong with my record.

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